Mandatory Bad Customer Service

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But under the new health care law, health insurance companies are supposed to act as pure conduits between premium-payers and health-care providers. So what the new “health care reform” law does is provide incentives for health insurance companies to cut back on customer service.

via Mandatory Bad Customer Service, Arnold Kling | EconLog | Library of Economics and Liberty.

The law of Unintended Consequences continues to ravage Obamacare.

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